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レポート概要
| 本調査レポートではオンライン医師相談の世界市場について広く調査・分析し、イントロダクション、調査手法、市場動向、種類別（ビデオチャット、オーディオチャット、その他）分析、用途別（健康教育、医療ファイル管理、特定疾患健康評価、オンライン参照サービス、リモート相談、その他）分析、組織規模別（大企業、中小企業）分析、地域別分析、企業概要などを含め、今後の市場展望をまとめております。 ・イントロダクション ・調査手法 ・市場動向 ・オンライン医師相談の世界市場：種類別（ビデオチャット、オーディオチャット、その他） ・オンライン医師相談の世界市場：用途別（健康教育、医療ファイル管理、特定疾患健康評価、オンライン参照サービス、リモート相談、その他） ・オンライン医師相談の世界市場：組織規模別（大企業、中小企業） ・オンライン医師相談の世界市場：地域別 ・企業概要 |
Global Statistics Representing Online Doctor Consultation Market Scenario
Online doctor consultation or technology-enabled care offers telehealth, telemedicine, telecare, mHealth, and digital health care services. According to the health consumer survey, 2017, by Accenture, 70% of all the consumers are willing to experience health care services virtually, apart from this only 20% have experienced virtual healthcare. Currently, consumers expectations for the convenient healthcare system is evolving while the healthcare industry is continuously striving to meet people’s needs through technological aid.
Online Doctor Consultation Market
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Rising demand for smart devices such as smartphone, laptop, and tablets among others are expected to drive the online doctor consultation market. Moreover, due to increasing population solutions such as retail clinics, and urgent care centers as falling short to satisfy emergency needs. Thus, embracing technology integrated business models to reach patients faster are expected to be the major factor to fuel the market growth during forecast period. Furthermore, certified doctors and physicians are registering themselves on various virtual and online healthcare service platforms. There has been appreciable growth in the download and use of mobile-based health applications in the last five years which is further expected to throw a positive stretch to the online doctor consultation market in near future.
Global online doctor consultation market, by video chat is expected to grow at CAGR 7.6 % during the forecast period 2019–2026.
Intended Audience
Application developer, network operators
Third party suppliers and healthcare service providers
Potential Investors
Government organizations
Research Institutes
Market Dynamics
The global online doctor consultation market is expected to witness significant growth during the forecast period 2019–2026. This is attributed due to rising penetration of smart devices like smartphone, laptop, and tablets and individual’s inclination towards using healthcare applications. Digital technology is rapidly growing, and its cost is plunging. However, rising cost of healthcare services and its growing demand are challenging health economies across the world. There is a pertinent need to adopt technology to meet these challenges, but the healthcare sector continues to lag other industries in using technology.
Interoperability, information exchange, machine to machine communication, and data movement, will help to enhance healthcare service delivery. Thus, with the technological evolution in the healthcare industry, digital healthcare services, for instance, online consultations market is projected to offer several opportunities during the forecast period.
Additionally, rapid adoption of integrated business models to reach patients faster during emergency requirements is likely to boost the online doctor consultation market. Conventional business model of healthcare system comprises brick and mortar solutions and retail clinics and urgent care centres. With the growing population and changing demographic curve, these solutions are falling short to cater to the emerging needs. Thus, emergency care units are falling, and investment in retail clinics are declining. As per the Urgent Care Association of America, average visits per site has dropped to 12000 from 14000 between 2014–2016. Consequently, the related investments in retail clinics have been shrunk to USD 29 million (2016) from USD 160 million (2007).
Segmental Insights
Global online doctor consultation market has been segmented majorly based on type of consultation, application, and organization size.
By type of consultation, market is bifurcated into video chat, audio chat, and others. The acceptance of remote video consultation between doctors and patients is increasing rapidly due to easy accessibility, affordability, and convivence. Video consultation eliminates geographical limitations and time delays of doctor availability in case of all emergency situations. There are various health and nursing federations organize Online Learning Program (OLP) that are funded by the government for providing telehealth online video consultation. For instance, the Australian Nursing Federation (ANF) conducts a nine-module program that provides information about telehealth online video consultation for clients in remote, rural, and outer metropolitan areas.
By application, the market is segmented into health education, medical files management, disease specific health assessment, online reference services, remote consultation, and others. Diseases specific health assessment is estimated to achieve a fastest growth rate during the forecast period 2019—2026. The primary reason behind this growth is increasing adoption of virtual medical centers by the people from the remote areas with the use of chatbots, audio, video and others. Remote consultation application is projected to achieve a considerable growth rate after diseases specific health assessment, which is mainly attributed owing to rising smartphone usage and favorable government policies.
By organization size, the market is segmented into large enterprises and SMEs. Exponential growth in technology is causing disruptive changes and tap on the resources to make an interface that is easy to operate. The specialty of such software is that it needs no separate training to be able to understand its functioning since the user is well-equipped with a User ID, which helps to access this software. The aim of any online consultation service provider is to provide a reliable, flexible, seamless, convenient yet affordable software to doctors and clinics with faster, smarter solutions.
Regional Insights
Geographically, the global online doctor consultation market is segmented into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa (LAMEA).
Regional Online Doctor Consultation Market
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North America is likely to lead the global online doctor consultation market as it is already a common practice to consult the doctor via video. According to the America Hospital Association, 65 percent of the U.S. hospitals connected with patients and consulting practitioners using video and other technology. Video consultation through a computer, tablet, or smartphone has a higher appeal among consumers. For instance, according to a survey conducted in 2015 by American Well Telemedicine Consumer, 64% of Americans were willing to have a video visit with their doctor.
Europe is likely to witness significant growth in the online doctor consultation market due to the population growth, aging societies, and changing disease patterns are expected to drive greater demand for online medical consultation market in this region. Moreover, Health workforce imbalances and shortages are one of the major drivers for the market in Europe. According to the WHO/ Europe, the number of health workers in the region may not be enough to cover the future health needs of an aging population, despite an increasing number of health workers (approximately 10% over the past 10 years) from the past decade.
Improving access to the healthcare and medical service is the primary factor driving the online doctor service market in the Asia Pacific region. In addition, the region has great potential due to its increasing aging population, rising incidence of chronic diseases, and growing need to manage healthcare care. Online doctor consultation market has huge opportunities in countries such as India and China. For instance, India has chalked out an ambitious plan under National Health Protection Scheme to cover 10 crore poor and vulnerable families (around 50 crore beneficiaries) providing coverage of per family up to 5 lakh rupees per year These supporting policies initiated by governments across country will boost the investment in online and digital healthcare services in the region.
LAMEA is expected to witness a healthy growth in online doctor consultation market owing to advancing technology, it has become easier for patients in the Middle East to access healthcare remotely, particularly those based in hard-to-reach locations. Recent innovation like telemedicine has also offered opportunities for doctors to gain experience and practice medicine in other countries. In the oil economies of the Arabian Gulf, telemedicine has garnered pockets of support both across the governmental and private sectors. The introduction and popularization of the Internet have further accelerated the pace of online consultation. Currently, internet penetration in the Middle East is more than 65%.
Key Players
Some of the major players in the global online doctor consultation market are Babylon (U.K), CallHealth (India), DocsApp (Phasorz Technologies Pvt. Ltd) (India), Eclinic247 (Singularity Healthcare IT Systems Pvt. Ltd.) (India), eVaidya Pvt. Ltd. (India), JustDoc (India), LiveHealth Online (U.S.), Lybrate, Inc. (India), Practo (India), Teladoc (U.S.), WeDoctor (China), dr.consulta (Brazil), Wengo (France), YandexHealth (Russia), Sanitas (Spain), Mediktor (Spain), Doctorcareanywhere (U.K), KRY (Sweden), Jameda (Germany), ViViDoctor (Belgium), Pager (U.S.), Constamed (The Netherlands), ArtsenZorg (The Netherlands), MDLIVE Inc. (U.S.), Virtua Consult Health Inc. (U.S.), PING AN HEALTHCARE AND TECHNOLOGY COMPANY LIMITED (China), ALIBABA HEALTH Information Technology Limited (China), Chunyu Doctor (China), Tencent Doctorwork (China), Doctor on Demand (U.S.), VSee (U.S.)
Segmentation
By Type of Consultation
Video Chat
Audio Chat
Others
By Application
Health Education
Medical Files Management
Disease Specific Health Assessment
Online Reference Services
Remote Consultation
Others
By Organization Size:
Large Enterprises
SMEs
By Region
North America
Europe
Asia Pacific
LAMEA
TABLE OF CONTENTS
1 Introduction
1.1 Market Definition
1.2 Market Scope
2 Research Methodology
2.1 Primary Research
2.2 Research Methodology
2.3 Assumptions & Exclusions
2.4 Secondary Data Sources
3 Market Overview
3.1 Report Segmentation & Scope
3.2 Value Chain Analysis: Online Doctor Consultation Market
3.3 Key Market Trends
3.3.1 Drivers
3.3.2 Restraints
3.3.3 Opportunities
3.4 Porter’s Five Forces Analysis
3.4.1 Bargaining Power of Suppliers
3.4.2 Bargaining Power of Buyers
3.4.3 Threat of Substitution
3.4.4 Threat of New Entrants
3.4.5 Competitive Rivalry
3.5 Market Share Analysis
4 Type of Consultation Overview
4.1 Introduction
4.1.1 Market Size & Forecast
4.2 Video Chat
4.2.1 Market Size & Forecast
4.3 Audio Chat
4.3.1 Market Size & Forecast
4.4 Others
4.4.1 Market Size & Forecast
5 Application Overview
5.1 Introduction
5.1.1 Market Size & Forecast
5.2 Health Education
5.2.1 Market Size & Forecast
5.3 Medical Files Management
5.3.1 Market Size & Forecast
5.4 Disease Specific Health Assessment
5.4.1 Market Size & Forecast
5.5 Online Reference Services
5.5.1 Market Size & Forecast
5.6 Remote Consultation
5.6.1 Market Size & Forecast
5.7 Others
5.7.1 Market Size & Forecast
6 Organization Size Overview
6.1 Introduction
6.1.1 Market Size & Forecast
6.2 Large Enterprise
6.2.1 Market Size & Forecast
6.3 SMEs
6.3.1 Market Size & Forecast
7 Regional Overview
7.1 Introduction
7.1.1 Market Size & Forecast
7.2 North America
7.2.1 Market Size & Forecast
7.2.2 U.S.
7.2.2.1 By Type of Consultation
7.2.2.2 By Industry Vertical
7.2.3 Canada
7.2.3.1 By Type of Consultation
7.2.3.2 By Industry Vertical
7.2.4 Mexico
7.2.4.1 By Type of Consultation
7.2.4.2 By Industry Vertical
7.3 Europe
7.3.1 Market Size & Forecast
7.3.2 Germany
7.3.2.1 By Type of Consultation
7.3.2.2 By Industry Vertical
7.3.3 France
7.3.3.1 By Type of Consultation
7.3.3.2 By Industry Vertical
7.3.4 UK
7.3.4.1 By Type of Consultation
7.3.4.2 By Industry Vertical
7.3.5 Italy
7.3.5.1 By Type of Consultation
7.3.5.2 By Industry Vertical
7.3.6 Spain
7.3.6.1 By Type of Consultation
7.3.6.2 By Industry Vertical
7.3.7 Rest of Europe
7.3.7.1 By Type of Consultation
7.3.7.2 By Industry Vertical
7.4 Asia Pacific
7.4.1 Market Size & Forecast
7.4.2 Japan
7.4.2.1 By Type of Consultation
7.4.2.1 By Industry Vertical
7.4.3 China
7.4.3.1 By Type of Consultation
7.4.3.2 By Industry Vertical
7.4.4 Australia
7.4.4.1 By Type of Consultation
7.4.4.2 By Industry Vertical
7.4.5 India
7.4.5.1 By Type of Consultation
7.4.5.2 By Industry Vertical
7.4.6 South Korea
7.4.6.1 By Type of Consultation
7.4.6.2 By Industry Vertical
7.4.7 Rest of Asia-Pacific
7.4.7.1 By Type of Consultation
7.4.7.2 By Industry Vertical
7.5 LAMEA
7.5.1 Market Size & Forecast
7.5.2 Saudi Arabia
7.5.2.1 By Type of Consultation
7.5.2.2 By Industry Vertical
7.5.3 South Africa
7.5.3.1 By Type of Consultation
7.5.3.2 By Industry Vertical
7.5.4 Brazil
7.5.4.1 By Type of Consultation
7.5.4.2 By Industry Vertical
7.5.5 Rest of LAMEA
7.5.5.1 By Type of Consultation
7.5.5.2 By Industry Vertical
8 Company Profile
8.1 Babylon
8.1.1 Company Overview
8.1.2 Financial Performance
8.1.3 Recent Developments
8.1.4 Product Portfolio
8.2 CallHealth
8.2.1 Company Overview
8.2.2 Financial Performance
8.2.3 Recent Developments
8.2.4 Product Portfolio
8.3 DocsApp (Phasorz Technologies Pvt. Ltd)
8.3.1 Company Overview
8.3.2 Financial Performance
8.3.3 Recent Developments
8.3.4 Product Portfolio
8.4 Eclinic248 (Singularity Healthcare IT Systems Pvt. Ltd.)
8.4.1 Company Overview
8.4.2 Financial Performance
8.4.3 Recent Developments
8.4.4 Product Portfolio
8.5 eVaidya Pvt. Ltd.
8.5.1 Company Overview
8.5.2 Financial Performance
8.5.3 Recent Developments
8.5.4 Product Portfolio
8.6 JustDoc
8.6.1 Company Overview
8.6.2 Financial Performance
8.6.3 Recent Developments
8.6.4 Product Portfolio
8.7 LiveHealth Online
8.7.1 Company Overview
8.7.2 Financial Performance
8.7.3 Recent Developments
8.7.4 Product Portfolio
8.8 Lybrate
8.8.1 Company Overview
8.8.2 Financial Performance
8.8.3 Recent Developments
8.8.4 Product Portfolio
8.9 Practo
8.9.1 Company Overview
8.9.2 Financial Performance
8.9.3 Recent Developments
8.9.4 Product Portfolio
8.10 Teladoc
8.10.1 Company Overview
8.10.2 Financial Performance
8.10.3 Recent Developments
8.10.4 Product Portfolio
8.11 WeDoctor
8.11.1 Company Overview
8.11.2 Financial Performance
8.11.3 Recent Developments
8.11.4 Product Portfolio
8.12 dr.consulta
8.12.1 Company Overview
8.12.2 Financial Performance
8.12.3 Recent Developments
8.12.4 Product Portfolio
8.13 Wengo
8.13.1 Company Overview
8.13.2 Financial Performance
8.13.3 Recent Developments
8.13.4 Product Portfolio
8.14 YandexHealth
8.14.1 Company Overview
8.14.2 Financial Performance
8.14.3 Recent Developments
8.14.4 Product Portfolio
8.15 Sanitas
8.15.1 Company Overview
8.15.2 Financial Performance
8.15.3 Recent Developments
8.15.4 Product Portfolio
LIST OF TABLESTABLE 1 Global Online Doctor Consultation Market Share, By Type of Consultation, 2016 – 2026 ($Million)
TABLE 2 Video Chat, Online Doctor Consultation Market Share, By Region, 2016 – 2026 ($ Million)
TABLE 3 Audio Chat, Online Doctor Consultation Market Share, By Region, 2016 – 2026, ($ Million)
TABLE 3 Others, Online Doctor Consultation Market Share, By Region, 2016 – 2026, ($ Million)
TABLE 4 Global Online Doctor Consultation Market Share, By Application, 2016 – 2026 ($Million)
TABLE 5 Global Online Doctor Consultation Market through Type of Consultation, By Region, 2016 – 2026 ($ Million)
TABLE 6 North America Online Doctor Consultation Market Share Value, By Country, 2016 – 2026 ($Million)
TABLE 7 North America Online Doctor Consultation Market Share value, By Type of Consultation, 2016-2026 ($Million)
TABLE 8 North America Online Doctor Consultation Market Share value, By Application, 2016-2026 ($Million)
TABLE 9 U.S. Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 10 U.S. Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 11 Canada Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 12 Canada Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 13 Mexico Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 14 Mexico Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 15 Europe Online Doctor Consultation Market Share Value, By Country, 2016 – 2026 ($Million)
TABLE 16 Europe Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 17 Europe Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 18 Germany Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 19 Germany Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 20 France Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 21 France Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 22 UK Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 23 UK Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 24 Italy Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 25 Italy Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 26 Spain Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 27 Spain Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 28 Rest of Europe Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 29 Rest of Europe Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 30 Asia-Pacific Online Doctor Consultation Market Share Value, By Country, 2016 – 2026 ($Million)
TABLE 31 Asia-Pacific Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 32 Asia-Pacific Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 33 Japan Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 34 Japan Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 35 China Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 36 China Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 37 Australia Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 38 Australia Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 39 India Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 40 India Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 41 South Korea Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 42 South Korea Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 43 Rest of Asia-pacific Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 44 Rest of Asia-pacific Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 45 LAMEA Online Doctor Consultation Market Share Value, By Country, 2016 – 2026 ($Million)
TABLE 46 LAMEA Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 47 LAMEA Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 48 Saudi Arabia Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 49 Saudi Arabia Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 50 South Africa Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 51 South Africa Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 52 Brazil Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 53 Brazil Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
TABLE 54 Rest of LAMEA Online Doctor Consultation Market share, By Type of Consultation, 2016-2026 ($Million)
TABLE 55 Rest of LAMEA Online Doctor Consultation Market share, By Application, 2016-2026 ($Million)
LIST OF FIGURES
FIGURE 1 Global Online Doctor Consultation Market Overview
FIGURE 2 Value Chain Analysis
FIGURE 3 Bargaining Power of Suppliers
FIGURE 4 Bargaining Power of Buyers
FIGURE 5 Threat of Substitutes
FIGURE 6 Threat of New Entrants
FIGURE 7 Competitive Rivalry
FIGURE 8 Online Doctor Consultation Market, Market Share Analysis, 2018
FIGURE 9 Global Online Doctor Consultation Market, 2016-2026
FIGURE 10 U.S. Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 11 Canada Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 12 Mexico Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 13 Germany Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 14 France Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 15 UK Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 18 Italy Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 18 Spain Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 18 Rest of Europe Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 19 Japan Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 20 China Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 21 Australia Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 22 India Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 23 South Korea Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 24 Rest of Asia-pacific Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 25 Saudi Arabia Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 28 South Africa Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 28 Brazil Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 28 Rest of LAMEA Online Doctor Consultation Market Share, 2016-2026 ($Million)
FIGURE 29 Babylon: Revenue Analysis, ($ million)
FIGURE 30 Babylon: Segment Revenue 2018 (%)